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Walkee Paws Help Center logo

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Return and Exchange Policy

How to return?

Return Policy for US Orders

Our return window is 30 days from the ship date.We only accept returns that are in a resalable condition. We suggest trying Walkee Paws on your dog inside for fit. If worn outside, ensure the item is free of debris and dog hair before returning. U.S.

Return Policy for Canada Orders

Canada Post return shipping is a flat $14.99 USD; return shipping costs will be deducted from your refund.

UK Return and Exchange Policy

Our return window is 30 days from the ship date. We only accept returns that are in a resalable condition. We suggest trying Walkee Paws on your dog inside for fit. If worn outside, ensure the item is free of debris and dog hair before returning.

Return Policy for Orders from other Countries

Return Policy for orders from other countries. OTHER COUNTRIES. Contact Customer Service at [email protected] for further assistance or use this contact support form here.

How can I return or exchange an item I've purchased?

We understand that sometimes a product may not fit your furry friend perfectly. To initiate a return or exchange, please make sure your product meets the following criteria:. Follow these steps to start the process:. We now also offer USPS QR codes f

How do I return a product I no longer want?

We understand that sometimes a product may not work out, and you might need to return it. If you would like to return an item for a refund or exchange and it is within the specified return period, please follow these steps:. Always ensure the product